Having a good telephone voice, or telephone manner, will mean slightly different things to different people. But a good telephone manner can make or break the outcome of all sorts of situations. For...

Being bored at work at some point is likely to happen. It doesn't matter if you are trying your absolute best or not trying at all; even those that are performing at the highest level in their dream...

Listen, let's not dress it up too much. Work sucks! (Calm down, it doesn't always suck). But it would be foolish to say that it never sucks; especially to a kid. So, what do you do if you have a...

The key ingredient to successful CPD(continuous personal development) is having a growth mindset. You need an attitude that says 'I'm going to do things to continually get better'. In some cultures...

Work can be stressful and demanding. People are complex and intricate creatures. There's every chance at some point in your life you are going to hate working for others. But what can you do about...

There will always be plenty of debate about whether it is better to work later at night or early in the morning. The reality is the answer is contextual. Some jobs are better suited to the day time...